Digital loyalty cards from Wali + Bambu

Digital loyalty cards from Wali + Bambu

A smarter way to keep customers coming back with Wali & Bambu  

Coming soon

Running a small business—like a coffee shop, bakery, or boutique—is all about keeping your customers happy and coming back. Loyalty matters, but old-school methods like paper punch cards (that get lost) or apps (that no one downloads) can feel like more trouble than they’re worth. That’s where Wali and Bambu step in—a simple, modern way to reward your customers and grow your business without the hassle.

Wali is an AI assistant that chats with your customers for you, and Bambu creates digital loyalty cards that live in their phone’s wallet (like Apple Wallet or Google Wallet). Together, they make loyalty easy for you and fun for your customers. Here’s how it works, step by step, and what it looks like in action.

 

How it works: Step by step  

1. Wali chats with your customers: Imagine a friendly helper who answers texts or calls about your hours, specials, or reservations—anytime, day or night. That’s Wali, an AI tool that talks to customers so you don’t have to stop what you’re doing.  
2. Bambu sets up digital loyalty cards: No more printing paper cards! Bambu makes a digital card for your business. You decide the rewards—like “Buy 5 coffees, get 1 free”—and it’s ready to go.  
3. Customers add the card to their phone: They get a link (via text, email, or your website) and tap it to add the card to their Apple or Google Wallet. It takes seconds—no app download needed.  
4. You scan, they earn: At checkout, customers pull up the card on their phone. It has a QR code you scan with a smartphone or tablet. Each scan tracks their visits or points—super simple.  
5. You update rewards anytime: Want to offer a weekend special or a new deal? Log into Bambu, tweak the card, and it updates on their phones instantly—no reprinting required.

 

What it looks like for you, the small business owner  

Picture this: You’re busy brewing coffee or ringing up sales. A customer texts, “Are you open today?” Wali replies, “Yep, until 5 pm—come by!” Meanwhile, at the counter, another customer shows their phone with your digital loyalty card. You scan the QR code with your phone in two seconds, and they’re one step closer to a freebie. Later, you decide to run a “Double Points Tuesday” promo. You update it in Bambu’s dashboard (think of it like an easy online control panel), and every customer’s card shows the new deal by morning. It’s all fast, no fuss, and keeps your regulars excited to return.

 

How Wali appears to your customers  

To your customers, Wali feels like texting a friend who knows your business inside out. They might message, “What’s today’s special?” and Wali texts back, “Our special is a $2 cinnamon roll—see you soon!” It’s quick, helpful, and personal, like having a virtual host. They don’t see a robot—they see your business being there for them.

 

How loyalty cards appear in Apple and Google Wallet  

When customers add your Bambu card to their phone, it pops up in their wallet app (pre-installed on iPhones and Androids). It looks like a sleek, colorful card with your logo, business name, and their reward progress—like “3/5 coffees earned.” There’s a big QR code front and center for you to scan. They just open their wallet app, tap your card, and show it at checkout. If you send an update (say, “Free muffin this week!”), a notification pings their phone, and the card refreshes with the new offer right away.

 

Why this matters for you 

• Saves you time: Wali handles questions, and digital cards ditch the paper mess—less work for you.  
• Keeps customers coming back: Easy rewards (tracked by a quick scan) and instant deal updates make them want to visit more.  
• No tech skills needed: It’s as simple as texting or updating a post online—you don’t need to be a tech whiz.

So, why these tools? 

Why an AI assistant? Customers want fast answers—about hours, specials, or bookings. Wali’s like a 24/7 staff member who never sleeps, freeing you up while keeping customers happy and engaged.  

Why mobile wallets? With over 2 billion people using mobile wallets worldwide, it’s a huge opportunity. They’re quick and easy—your card’s always with them, and updates like promos hit their lock screens, keeping you connected.

 

A quick example to tie it together  

You own a sandwich shop. A customer asks, “Can I book a table for 4?” Wali texts back, “Sure, got you at 1 pm!” They come in, order, and show their Bambu card from their iPhone’s Apple Wallet. You scan it—boom, they’ve hit 5 visits and get a free sandwich. Next week, you push a “Free chips with any combo” deal through Bambu. They see it in their Google Wallet, come back, and keep the cycle going. Happy customers, growing sales, zero stress.

 

Get started with digital loyalty cards today